Effective Date: 09.11.2025
Website: https://www.shadowlineracetech.com
Owned and Operated by: Zealics Technologies Private Limited
Registered Address: 59/1, 6th Cross, 2nd Main, Nanajappa Layout, Vidyaranyapura, Bengaluru – 560097, Karnataka, India
1. Introduction
At ShadowlineRaceTech.com (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
By using this site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, billing address, shipping address, contact number, email address, and payment details.
- Device Information: IP address, browser type, operating system, and browsing actions via cookies or analytics tools.
- Transaction Information: Order history, payment confirmations, and communications related to your purchases.
We do not store or have access to your complete payment card details, as all payments are processed through secure third-party gateways.
3. How We Use Your Information
Your data is used for:
- Processing and fulfilling your orders.
- Communicating order updates, offers, or service information.
- Improving our products, website experience, and customer service.
- Preventing fraudulent or unauthorized transactions.
- Complying with legal or regulatory obligations.
4. Data Protection and Security
We adopt appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
Our website uses SSL (Secure Socket Layer) encryption to ensure safe data transmission.
However, no method of online transmission is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.
5. Cookies
We use cookies to:
- Improve site functionality and user experience.
- Analyze traffic and usage trends.
- Remember your preferences and login details (where applicable).
You can disable cookies through your browser settings, but some site features may not function properly as a result.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to any third party.
We may share your data only with:
- Logistics partners for product delivery.
- Payment gateways for secure transaction processing.
- Legal authorities when required under applicable law.
All such partners are obligated to maintain confidentiality and use data solely for the intended purpose.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy — typically until your order is completed and as required by Indian accounting and tax laws.
8. Your Rights
Under applicable laws, you have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal data (subject to legal retention requirements).
- Withdraw consent for promotional communications at any time.
For such requests, please contact us at support@shadowlineracetech.com.
9. Third-Party Links
Our website may contain links to third-party websites (for example, payment gateways or partners). We are not responsible for the privacy practices or content of these external websites.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website constitutes your acceptance of such changes.
11. Contact Us
For any questions, concerns, or privacy-related requests, please contact:
Zealics Technologies Pvt. Ltd.
📍 59/1, 6th Cross, 2nd Main, Nanajappa Layout, Vidyaranyapura, Bengaluru – 560097, Karnataka, India
📧sales@shadowlineracetech.com
Shipping Policy
Website: https://www.shadowlineracetech.com
Operated by: Zealics Technologies Private Limited
1. Order Processing
- All orders are processed within 10 working days after payment confirmation.
- Processing time excludes weekends and public holidays.
- You will receive a confirmation email once your order has been shipped, along with tracking details.
2. Shipping Methods
We use trusted courier partners across India for safe and timely deliveries.
- Standard delivery times are typically 3–7 working days after dispatch.
- Shipping charges (if applicable) will be displayed at checkout.
- Delays due to courier issues, weather, or unforeseen circumstances are beyond our control.
3. Address Accuracy
Please ensure your shipping address and contact details are accurate.
We are not responsible for delays or non-delivery caused by incorrect or incomplete address details.
4. Damage During Transit
If you receive a damaged product, contact us within 24 hours of delivery with clear photos of the damaged item and packaging.
We will review and resolve the issue promptly.
5. International Shipping
Currently, we ship only within India.
For international orders or special requests, please contact us at sales@shadowlineracetech.com.
Contact for Shipping Inquiries
📧 sales@shadowlineracetech.com
📍 Zealics Technologies Pvt. Ltd.
59/1, 6th Cross, 2nd Main, Nanajappa Layout, Vidyaranyapura, Bengaluru – 560097, Karnataka, India